Returns and Exchanges

Finfa Jewellery Online operates a 28 Day Returns Policy. We aim to refund all returns within a reasonable amount of time, but we guarantee that all refunds will be made within 10 days of receiving the returned goods. If goods are not in suitable condition to be refunded or returned upon arrival, we will contact you. Refunds exclude the cost of delivery.

How do return an order?

Return By Post

- Item(s) can be returned for a refund provided that they have not been worn and are in the same condition that they were sold. You have 28 days from the date of delivery to return your order if you wish to do so.

- If you wish to return an item for exchange or refund please email customersupport@finfajewellery.com 

- Please return the item(s) in original packaging and condition to our returns address within 28 days of delivery.  

Finfa Jewellery take no responsibility for the loss of items in transit for a return to us. We advise that you please return your item(s) by registered or other insured and tracked postal service, and retain a proof of postage until your refund or exchange is complete.